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Hendo Help Desk
Hendo Help Desk

Hendo Help Desk Services

Gentle Tech Assistance Tailored to YOU

At Hendo Help Desk, I offer affordable one‑on‑one, in‑home or remote support—designed to help you feel seen, heard, and understood. Whether you're setting up a device for the first time or need solutions for everyday digital tasks, I’m here to guide you with patience and encouragement.

Request an Appointment
Device Setup & Troubleshooting

Friendly help getting your devices up and running—with clear explanations every step of the way.
  • Finally get that Roku or Firestick out of the box and into action
  • Figure out why your new printer refuses to connect to your Wifi
  • Get so comfortable with your new iPhone that you'll be the one giving advice to your friends
Digital Confidence Coaching

Learn useful, everyday skills that make life easier, more organized, and more connected.
  • Organize your digital photos so you can finally find them
  • Use online calendars, health portals or reminders without the headache
  • Explore tools like ChatGPT and discover how helpful AI can really be
Ongoing Support Packages

Continued tech help. tailored to your needs - - whether it's regular help or just knowing someone is there. 

  • Monthly visits for check-ins, questions, or continued learning
  • A little extra support for you or a loved one navigating new tech 
  • Priority scheduling so you're never left waiting when something goes wrong

Service Options & Pricing

Starter Session
​$55 » 45 mins

A chance to see if Hendo Help Desk is a good fit for you

☑️ Meet and get to know your devices

☑️ Ask questions, talk through goals

☑️ Solve a pressing problem together


    Schedule Session
    One Time Visit
    ​$75/hr  or $100 » 90 mins

    Ideal for setup, troubleshooting, or one-time help

    ☑️ Let's fix your pressing issues

    ☑️ Remote follow-ups by phone or email

    ☑️ Note: new full device setups may require 2 sessions

      Schedule Session
      Ongoing Support Plan
      ​$65/month

      For people with frequent questions and a desire for ongoing learning

      ☑️ 1 hour of support per month

      ☑️ Up to 3 email/phone questions monthly

      ☑️ Priority scheduling

      ☑️ Unused time rolls over 1 month

        Sign Up

        Prefer to schedule by email? No problem. Send a message to kerry@hendohelpdesk.com